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Palm Pilot and HP Jornada

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I wrote these reviews in the Spring of 2000. 

Palm Pilot

In a nutshell

What does it do?  It has an address book, a diary, a to do list, an email reader, a memo pad and an expenses tracker and all of them link to their counterparts on your PC.

Why buy one?  It's compact, easy to use, easy to link to a PC, cheaper than the competition and there's loads of software for it on the net.  The Pilot V is cooler than the IIIx. 

Why not?  it's not really viable without a PC.  Also, if these matter to you: no colour screen, no keyboard, can't play MP3 audio.

The whole story

For the last two weeks I have been using a Pilot IIIx (street price of about £175 excl. VAT) as my digital Filofax.  I have to confess that I have been using its ancestor, the Palm Pilot Professional, for about two years so I am already a big fan.  The new system is very similar to the old one - the same software and operating system.  It has the same small form factor - about the size of a packet of cigarettes - but adds a built-in screen cover.  And, importantly, it runs on two AAA batteries which means that if they run flat on a long trip away from mains power you're not stuck.  The Palm V (approximate street price of £270) uses the same operating system and software as the Pilot IIIx but for the extra money you get an even smaller, more stylish form factor and a better screen.

I used mine with Microsoft Outlook and the link was seamless and easy to use.  If you don't use an existing PC-based information manager, it comes with PC versions of all its software which allow you to enter your data using the PC keyboard.  Once the software is installed, click the button on the docking station and everything synchronises in a few minutes.  You can also download email to read later although I rarely use this.

Away from the PC, you use a stylus to enter data and operate the system.  To enter text, the Pilot uses the Graffiti system which recognises one character at a time when drawn out at the bottom of the screen in simplified, standardised letterforms.  This takes an hour or two to get used to but is easy to master.  It is not, however, very rapid and is best used for adding the odd address or writing short notes.

As an aside, I have downloaded several games to my Pilot, including Pac-Man, and also an excellent personal finances program that links directly into Microsoft Money 99.  There is a lot more besides on the web because the system has been around for a few years.

It is in the information management and PC integration that the Pilot shines.  It is it's focus and simplicity that attracts me - it doesn't pretend to be anything it's not. 

Co-ordinates

Pilot's website has lots of information and links to shareware and commercial software (www.palmone.com), Intellisync provides Pilot connections for many PC PIMs (http://www.intellisync.com/), Money makes your Pilot an extension of Microsoft Money 99 (http://www.ultrasoft.com/).  Check out the new pdQ Pilot / Phone from Qualcomm. Finally, MicroWarehouse sell Pilots online (http://www.microwarehouse.co.uk/). 

 

HP Jornada 420

In a nutshell

What does it do?  Address book, diary, email reader and to do lists.  Links up with Outlook or Schedule on a PC.  Looks like Windows 95.

Why buy one?  Gadget factors: impressive colour screen, built-in microphone.  Similarity to Windows 95 interface.  Good handwriting recognition.  Links to Microsoft AutoRoute.

Why not?  Lousy battery life.  Non-standard battery.  It's very blue.

The whole story

I took the Jornada (street price about £340 incl. VAT) on holiday for a week to test it out away from the temptation to use my old standby, a slightly tattered old Pilot.  I like to be able to jot down notes while I am reading and I hoped that I could do this easily either on screen or by using the built-in voice-recording feature.  Before I left I synchronised the HP with my PC in the office.  This was very easy thanks to Microsoft’s CE services software which automates the whole process.  The desktop charger doubles as a docking port for the HP and the software detects the presence of a docked CE device and automatically synchronises the email, to-do list, diary and address list.  I was also able to download and translate my company’s business plan for viewing on the HP, hoping to review it during my trip.

I liked several things about the HP.  Its similarity to Windows made it feel familiar and friendly.  The screen cover conveniently folded underneath the unit like the cover of a reporter’s notebook.  As I often travel abroad, I liked the dual time zone feature on the system clock that would make time zone changes simple.  I also liked the fact that the volume can be turned up high enough to actually wake me in the morning as I distrust hotel alarm clocks.  Finally, a full HP business calculator was a good addition to the library of programs.  Rounding off the built-in software is the classic Windows Patience game.

Since I had Microsoft AutoRoute on the PC (a program I used to know well having ported it to the Macintosh many moons ago) I was able to download chunks of map data to the Jornada to search en-route.  An A-Z detail map of West London took about 500k and came up very clearly on the screen.

I was very impressed with the colour screen – it was clear and bright wherever I used it apart from Pocket AutoRoute, the colour screen is a bit of a wasted opportunity.  Similarly, the voice recording turned out to be a bit of a disappointment.  Once I had loaded my data, the remaining memory could only manage a poor eight minutes or so of recording time.  The last problem with the recorder is that the recording and playback quality is poor.  Even in a silent room it is scratchy and muted. 

A major frustration was that the built-in rechargeable battery ran flat on the third day of the holiday.  Since I didn't take the charger with me and the Jornada wouldn’t accept standard AA batteries, I wasn’t able to use it for the rest of the holiday.  This would be pretty serious on a business trip especially since the battery life is relatively poor (measured in hours rather than days of use).

Overall, I thought the Jornada’s potential greatly exceeded its utility.  The main reasons are the poor battery life, unimaginative built-in software and lack of memory.  I have owned two now-antique HP portable systems in the past – both DOS machines the size of paperback books – and, frankly, I would rather have had either of them on this trip than the Jornada.

Co-ordinates

Hewlett-Packard's own website contains a lot of information about the Jornada (http://www.hp.com/jornada/products/420/overview.html).  C/Net's Download.com (www.download.com) contains a large library of software for Windows CE systems.  Finally, Intellisync has software that links the Jornada to non-Microsoft PC software (www.intellisync.com).